SHIPPING & RETURNS
SHIPPING POLICY
At Bluni, we are committed to delivering your order swiftly and securely.
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Shipping Coverage:
We ship all over India. Currently, we do not offer international shipping.
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Processing Time:
Orders are processed within 48 hours. You will receive a tracking link via email once your order is dispatched.
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Delivery Timeline:
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Metro Cities: Estimated delivery time is 5-7 business days.
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Other Cities and Towns: Estimated delivery time is 8-12 business days, depending on your location.
Shipping Charges:
We offer free shipping across India on orders above ₹499. If there are any additional shipping fees, they will be clearly stated during the checkout process.
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Delivery Issues:
If there are any delays or issues with your delivery, feel free to contact us at thebluni.store@gmail.com, and we will assist you promptly.
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RETURN, REFUND, AND CANCELLATION POLICY
At Bluni, customer satisfaction is our priority. We offer a 10-day replacement policy in case of damage or manufacturing defects.
Eligibility for Replacement:
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The product must be unused and in its original packaging.
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The issue must be reported within 10 days of receiving the product.
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Only products with manufacturing defects or transit damage qualify for a replacement.
How to Request a Replacement:
To initiate a replacement, email us at thebluni.store@gmail.com with:
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Your order number
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Clear images of the damaged or defective item
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A brief description of the issue
Once approved, we will arrange the pickup and replacement at no extra cost. The process can take 7-10 business days.
Non-Refundable Items:
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Items without a manufacturing defect
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Items damaged by customer misuse
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Custom or personalized orders
Cancellation Policy:
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Orders cannot be canceled once they are confirmed or shipped.
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Please double-check your order details before confirmation.